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Enabling you to manage your call center more efficiently and profitably.

More than just a billing system, the Total Billing Solution is packed with features that enable you to manage your contact center more efficiently and profitably than ever before. With millions of bills produced and a corporate track record of more than 30 years, TBS provides the critical data you need to manage your business. The system can produce dozens of standard reports and unlimited custom reports, and enables you to view or print invoices at the touch of a button.

TBS is an open-invoice Accounts Receivable system that includes the ability to import data to general ledger software, like QuickBooks. Flexible term codes allow for greater focus on certain accounts, such as collections. It also supports both multiple offices and multiple billing cycles. Data from multiple offices can be centralized and processed from one database.

Automate payment entry and process credit cards with confidence using our PCI-compliant, Authorize.Net interface. Automated payment entry is also available via ACH payments and Lockbox.

Import, manipulate, and archive usage statistics from most call center equipment with Total Billing Solution. In fact, TBS has the ability to interface with any TAS platfrom and/or third-party system like an independent voicemail system, to provide statistical data. This built-in flexibility is especially useful for billing and reporting purposes. TBS can even integrate client information, account setup and task assignment checklists to provide users with greater insight into their contact center.

In a Windows environment, TBS integrates billing, contact management and inventory control for DIDs, pagers and voice mailboxes. The system is easy to use and supports multiple users and office. Flexible TBS Configurations include:

  • Recurring and Usage Billing and Tracking
  • Multi-Cycle Billing
  • Tax Tracking
  • User Defined Screens
  • SQL Queries